Upgrade firmware via fvdw-sl server Error 100

[alfisti155]

I get this message when I try to update my Lacie nwsp2 (current FW fvdw-sl 18.2 patched)

=> Firmware upgrade step 1 started:
Search firmware version information for nwsp2 ...
Failed to get firmware version from [http://plugout.net]
Error 100

Maybe you can give me some advice on what I missed

[Jocko]

Hi

Error code 100 means the firmware failed to detect what firmware version must be installed according with the platform type.

So can you post

Code: Select all

cat /etc/platform
grep -E 'family|platform'  /etc/nas_conf_db.xml
cat /etc/patch_log
cat /tmp/fvdw-sl_last_version.txt

[alfisti155]

Hi,

thank you for your quick reply - attached the requested information

Code: Select all

root@showcenter:/ # cat /etc/platform
nwsp2
root@showcenter:/ # grep -E 'family|platform'  /etc/nas_conf_db.xml
                <platform>nwsp2</platform>
                <family>kirkwood</family>
root@showcenter:/ # cat /etc/patch_log
[2024-11-06 19:57:44]   shell|shell     fvdw-sl 18.2    nwsp2   /fvdw-sl-18-2-patch05-10feb2022.zip(18-2-patch05.sh)    OK
root@showcenter:/ # cat /tmp/fvdw-sl_last_version.txt
cat: /tmp/fvdw-sl_last_version.txt: No such file or directory


[alfisti155]

Hi,

I created an empty file with the filename and tried the update again - now it worked

Thank you

[Jocko]

Hi

This file is created as soon as you load the firmware interface or the fw upgrade menu.

So that would mean there was an issue (user permission) on the folder /tmp and after creating it manually the firmware updated it successfully later