I have lost the posibiliti of management with windows broser

[ferrevsei]

Hi for all.
Another small problem...


After install in a new hdd the firmware and configure my cloudbox and trasnfer any media files...i have lost the webbroser interface with de cloudbox... I can to conect with it and the interface is show,but it does not show the data.

It is the second time that it happens... The first time i solved it by reformating and reinstalling.. But it is arrived again.
Anyone can helpme please

I must to say that the hdd works fine and i can to see my mediafiles whitout problem, but i have lost the posibiliti of manage the cloudbox.

[Jocko]

Hi ferrevsei,

Indeed, it seems that you have an issue with the web-interface.

What browser do you use ?

[ferrevsei]

Hi Jocko,

i'm runnig with microsoft iexplorer, i think in version 10 (but i'm not sure about de version, i'm out of house), in windows 8.1 OS

thanks for help.

[Jocko]

With windows 8.1, ie version must be 11 but in both case the web-interface runs well. So need to deepen.

1/ check if you enabled javascript

Code: Select all

http://www.technipages.com/internet-explorer-enabledisable-javascript

2/check if there are some errors on the nas side :
- enable the debug mode: use this url http://yournasname/.status/nas-status.php
- refresh the web-interface
- export the log (with full export option) and post the export file (password are erased)

3/ on the client side, you must use the web-development console. (see https://msdn.microsoft.com/en-us/librar ... v=vs.85%29)
but we look at this point later

[fvdw]

Not a case where we need to empty the cache ?

[Jocko]

With IE it should not have this cache issue if ferrevsei restarted the browser after upgrading.

@ferrevsei
So did you restart IE after upgrading?

[ferrevsei]

Hi

yes i have restart the ie after reinstallin and As I said before, I have worked with the console for some time and allowed me to configure it. i have worked fine but After, she stopped working fine.

Any information for help to solved this proble: i have try with Firefox and the same result

picture with firefox

[Jocko]

So please to do the step 2 of my previous post.

What language did you set in the web-interface ?

--edit---

From your IP, may be you set the Spanish language. Did you see? this post viewtopic.php?f=7&t=2033#p16933

[ferrevsei]

I think i have set spanish (i'm spanish :-D )

ok i will try the 2sd point of your previous post (the scripting is ON, but without effect :scratch )

[ferrevsei]

sorry...

what do you mean with " refresh the web-interface"¿? :scratch