Wrong HD temperature read

[guanabara]

Hi,

I'm having some problems with my NS2.

After i turn it on, it only remains working for something like 40s.

After that it goes off.

I'm able to navigate to de Disk Setup page, and it shows that the current HDD temperature is 51ºC. Since the limit is set to 50ºC, the NAS turns off itself for security reasons.

Due to the limited amount of time, that it stays on, i'm not able tp change this definition, or event turn the temperature monitor down.

Can someone help me ?

Best

[Jocko]

Hi guanabara,

So don't try to open the web interface but open directly a shell window (with Putty for example) and just after logging give this command:

Code: Select all

killall temp-guard

You should have enough time to do it.

After killing the daemon, you can change your settings in the web-interface.

[guanabara]

Wow,

This was a fast reply.

I couldn't remember the deamon name.

Will try soon.

Thanks.

[guanabara]

Well,

I guess i've been way too optimistic in the amount of time the NAS stays up.

I cannot even login via SSH, as it shuts down immediately after the SSH login request.

Any sugestion ?

Can I mount the disk in a computer and edit the boot services via some config file ?

Best

[Jocko]

Hi guanabara,

Indeed you can mount the disk on another computer or try to put your NAS in the refrigerator for 15 min for example.

If you try your suggestion, you find the main config file in the partition 5 : /etc/nas_conf_db.xml and search this sequence :

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         <tempguard>
            <enable>true</enable>
            <maxtemp>50</maxtemp>
            <wol>false</wol>
         </tempguard>

So replace true by false. Be careful not to change other tag

[guanabara]

Hi guanabara,

Indeed you can mount the disk on another computer or try to put your NAS in the refrigerator for 15 min for example.

If you try your suggestion, you find the main config file in the partition 5 : /etc/nas_conf_db.xml and search this sequence :

Code: Select all

         <tempguard>
            <enable>true</enable>
            <maxtemp>50</maxtemp>
            <wol>false</wol>
         </tempguard>

So replace true by false. Be careful not to change other tag

Thanks again for the quick reply.


I think put it in the refrigerator won't work, because the NAS is fresh, i'm assuming it's a sensor reading error.

Thanks

[guanabara]

So, it worked.

I disabled the tempguard deamon, and the NAS is up and running.

I switch on the temparature monitor again, and it seems to work properly since it's reporting about 30º, wich is the ambient temperature.

Does this deamon log the temparature to any file ?

Best,

[Jocko]

Hi guanabara,

So temporarily your issue is solved but it would be best to understand what happened... :scratch
There is no dedicated log file for this daemon and you can get some traces only if you enable previously the debug mode. Then the information is written in the syslog file : /var/log/messages

To enable the debug mode use this link: http://yournasname/.status/nas-status.php

[guanabara]

Hello again,

My NFS2 is just driving me crazy.

After the HD temperature problem, now i am not able to access the NAS anymore.

There was no change in the network infrastructure, however for testing purposes i have connected the NAS to a new router and it seems to me the dhcp client is not running.

The network interface shows both green and orange lights permanently.

I've tried both ssh and http access, unsucessfully.

Thanks

[Jocko]

Hi guanabara,

Indeed if the DHCP server is not running on the new router and NAS IP is not static (default configuration), you can not see the NAS on your LAN.

So try to remember what were the LAN settings : IP static or DHCP IP