Issue after power outage.

Issue after power outage.

Postby rafesl » Wed Jul 09, 2014 10:33 am

Hi,

I seem to have an issue after a power outage yesterday morning.
None of the usual services are running (minidlna webdav etc).
SSH & apache are operational.
Initially I was unable to log into the web UI but after I logged on with SSH & reset the admin-nas password with htpasswd I was able to access it.

I tried manually enabling the relevant services but they wont work. Minidlna for example says its not installled(it was previously). I tried to reinstall it but that does not work.
I tried to reupload the firmware through the UI, but I get an error message about there being an error because of being unable to rename the uploaded file.
I also tried copying the firmware bin file to an SMB share (anonymous access does seem to be working) and tried to run it from the command line but its obviously not a direct executable.

I was working on this from bed last night so only had my android phone not a windows PC to try the install tool.

Tonight I should be back in front of a PC so I was just wondering about what might be the best way to get the FW back to its usual happy state.

Thanks

Rafe
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Re: Issue after power outage.

Postby Jocko » Wed Jul 09, 2014 12:35 pm

Hi rafes,

I think that the files system is corrupted : may be the data partition is no longer mounted (=> Minidlna for example says its not installled(it was previously)) and/or some symlinks are now missing (can not rename firmware file => /tmp folder is no longer reachable)

So the easy way to restore it is to downgrade the firmware version if you use currently version 15.3 and previously version 15.2.

As you have a SSH access, in Putty do these commands
Code: Select all
cd /lacie-boot
ls (=> so you must get either sda1boot or sda2boot)
mv sda1boot sda2boot (if you have sda1boot)
or
mv sda2boot sda1boot (if you have sda2boot)


Now restart the nas, it should use the firmware version previously installed (15.2)
Code: Select all
sync
reboot

If all is ok, install again version 15.3
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