External HD connected to front USB does not work

[Rollie]

Hi all, After successfully installing the 14 firmware on my NWSP2 Classic, every is working perfectly, except for the front USB connector.

When the NWSP2 had the original (LaCie) firmware, I had an external HD connected for a long time and it worked perfectly. After changing to the 14 version of the alternative firmware, the external HD is no longer visible. There is no share for it. It is recognized in the USB list devices menu but there is no share.

Like I stated before, the external HD worked perfectly on the LaCie fw and I didn't do anything with this external HD. No formatting, no partitioning etc. I just unplugged it before changing to the alternative firmware, then after completing the fw change, I plugged it in again on the front USB connector and that's it.

The external HD is NTFS formatted and the NTF support is turned on in the menu. When plugging in the external HD to a USB port on my (Win8) PC, it functions perfectly.

What to do?

[fvdw]

what is the label (name ) assigned to the ext HDD ? that name shouild contain spaces or special charcters like ' or " or \ or /. if it does or there is no label name then the firmware can not mount the disk as such characters break the php scrips (still a point to be improved in our firmware)

The name you can see in windows when vieuwing properties of the disk connected

[Rollie]

The label is `disk´ without the ´´.
No luck in mounting.
On the USB-devices pages it says without he external HD connected:

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=02.06
S: Manufacturer=Linux 2.6.39.4 ehci_hcd
S: Product=Marvell Orion EHCI
S: SerialNumber=orion-ehci.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

After connecting the external HD to the front USB:

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=02.06
S: Manufacturer=Linux 2.6.39.4 ehci_hcd
S: Product=Marvell Orion EHCI
S: SerialNumber=orion-ehci.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 8 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1058 ProdID=1001 Rev=01.05
S: Manufacturer=Western Digital
S: Product=External HDD
S: SerialNumber=364456514D20202020202020
C: #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=2mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage

I tried formatting the external HD to EXT3 but still no mounting....
Any other suggestion?

[fvdw]

Try a different name like "WD123" (without the quotes) and see if it mounts, although disk should wotk as well.
If it doesn't mount connect with ssh client and use linux prompt to find out what is going on
Are you familiar with Linux ? A well know ssh client running under windows is Putty

You can connect with username: root and password: giveit2me (unless you have changed this to something else)

Then give the command

Code: Select all

fdisk -l

and see if it it finds the the external disk (sdb or higher), sda is the system disk.
Also give the command

Code: Select all

mount

to see if it really is not mounted, could be helpful to post the output here.

[Rollie]

After fdisk -l and mount the output is:


root@LaCieNWS2:/ # fdisk -l

Disk /dev/sda: 1000.2 GB, 1000204886016 bytes
256 heads, 63 sectors/track, 121126 cylinders
Units = cylinders of 16128 * 512 = 8257536 bytes

Device Boot Start End Blocks Id System
/dev/sda1 1 121127 976762583+ ee EFI GPT

Disk /dev/sdb: 500.1 GB, 500107862016 bytes
256 heads, 63 sectors/track, 60563 cylinders
Units = cylinders of 16128 * 512 = 8257536 bytes

Device Boot Start End Blocks Id System
/dev/sdb1 1 266306 2147483647+ 7 HPFS/NTFS
root@LaCieNWS2:/ #
root@LaCieNWS2:/ # mount
rootfs on / type rootfs (rw)
/dev/root on / type ext3 (rw,relatime,errors=continue,barrier=0,data=ordered)
none on /proc type proc (rw,relatime)
none on /sys type sysfs (rw,relatime)
/dev/sda5 on /rw_fs type ext3 (rw,noatime,errors=continue,barrier=0,data=ordered
)
tmpfs on /rw_fs/tmp/usr/var type tmpfs (rw,relatime,size=5000k)
/dev/sda8 on /share/1000 type ext3 (rw,relatime,errors=continue,barrier=0,data=o
rdered)
nfsd on /proc/fs/nfsd type nfsd (rw,relatime)
root@LaCieNWS2:/ #


Still no luck :scratch


edit: I tried the command
mount /dev/sdb

output:
root@LaCieNWS2:/ # mount /dev/sdb
mount: can't find /dev/sdb in /etc/fstab or /etc/mtab
root@LaCieNWS2:/ #

I know a little about Linux but I don´t know how to fix this...

[fvdw]

you ned to create a mountpoint first

Code: Select all

mkdir/sdb1
mount /dev/sdb1 /sdb1

ps this will mount it readonly as it is ntfs formatted

[fvdw]

its late i go to bed this must wait till tomorrow

[Rollie]

RESOLVED

I plugged the external HD in an USB port of my win8 PC. Now the drive wasn´t showing in windows explorer either.
I decided to format the HD once more. But this time I first removed the partition, then create a new partition and formatted to NTFS, labeling it WD123.
Ater the format was finished, the HD showed up in windows explorer. Then I connected it to the networkspace 2.
And guess what! It showed up in the fvwd setup menu.

So after all it was a formatting issue (well, I guess.....)