Time out with telnet ? any help

[Cricrou59]

Is it possible to flash the nas with u boot ? and how ?

[Cricrou59]

Jocko may I have a good issue and can I repair the NAS with your help ?
If yes I will donate with paypal for your help.
Thanks for your answer

[Cricrou59]

Just one thing left to tell you that I don't manage to run programs with Windows 10 64 bits and I have to work on Windows XP for running the software properly with avast disable.

[Cricrou59]

Hi Jocko, see my latest messages till page Nbr 2. I will connect my PC to the website tonight at 18h00 (time from Paris) for trying to repair my NAS.
Thanks,

BR,

[Jocko]

Hi Cricrou59,

If my suggestion is right (it is an hardware issue), update the uboot is absolutely useless.

To identify better the issue, please to do :
- plug all the five disks, and try to get a telnet access
- post the output

Code: Select all

dmesg

Then stop the nas, this time just get the U-boot console (Marvell prompt) and post again

Code: Select all

ide reset

to check if the others disks are detected

As fvdw has a better knowledge on this domain, you will have to wait next week (currently it is not here) for the next steps

[Cricrou59]

Ok Jocko,
I'm at work today till 17h00 so I Will try when I will go back home
See U soon

[Cricrou59]

(none) login: root
Password:
root@(none):/ # dmesg
1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata3: hard resetting link
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata2: EH complete
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: EH complete
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata3: EH complete
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata2: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata3: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata5: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata2: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata3: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata5: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata2: EH complete
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata3: EH complete
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: EH complete
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata3: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata2: SATA link down (SStatus 0 SControl 310)
ata5: EH complete
ata2.00: link offline, clearing class 1 to NONE
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: EH complete
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata3: EH complete
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata2: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata5: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata2: SATA link down (SStatus 0 SControl 310)
ata2.00: link offline, clearing class 1 to NONE
ata2: EH complete
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata2: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata2: SError: { PHYRdyChg DevExch }
ata2: limiting SATA link speed to 1.5 Gbps
ata2: hard resetting link
ata4: SATA link down (SStatus 0 SControl 310)
ata4.00: link offline, clearing class 1 to NONE
ata4: EH complete
ata1: SATA link down (SStatus 0 SControl 310)
ata1.00: link offline, clearing class 1 to NONE
ata1: EH complete
ata3: SATA link down (SStatus 0 SControl 310)
ata3.00: link offline, clearing class 1 to NONE
ata3: EH complete
ata5: SATA link down (SStatus 0 SControl 310)
ata5.00: link offline, clearing class 1 to NONE
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: EH complete
ata1: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata1: SError: { PHYRdyChg DevExch }
ata1: limiting SATA link speed to 1.5 Gbps
ata1: hard resetting link
ata5: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata5: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata5: SError: { PHYRdyChg DevExch }
ata5: limiting SATA link speed to 1.5 Gbps
ata5: hard resetting link
ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata4: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata4: SError: { PHYRdyChg DevExch }
ata4: limiting SATA link speed to 1.5 Gbps
ata4: hard resetting link
ata3: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
ata3: edma_err_cause=00000010 pp_flags=00000000, dev connect
ata3: SError: { PHYRdyChg DevExch }
ata3: limiting SATA link speed to 1.5 Gbps
ata3: hard resetting link
root@(none):/ #

[Cricrou59]

provided by fvdw
waiting for u-boot..
starting u-boot net console click on window and press enter


Marvell>> ide reset
ide reset

Reset IDE:
Marvell Serial ATA Adapter
Found adapter at bus 1, device 7 ... Scanning channels
[0 0]: failed to perform ATA Identify command
Failed initializing storage deivce connected to SATA channel 0

Marvell>>

[Cricrou59]

Jocko, I' ve posted the two reports as asked.
Please tell me what I can do next ?
Thanks

[Jocko]

So dmesg content is overflowed by ata errors on all ports :? So that confirms there is somewhere a hardware issue.

Just to check your disk type, what is the disk product you use ?

Now you must wait fvdw. Maybe he will have an idea how to fix that :scratch but not sure