Cloudbox slow performance v 16.0

[Alfa809]

Hi, i've installed version 16.0 over original fw in cloudbox 3tb.
I have now very slow performance...
In READ only 7 MB/s from my pc connected by cable in gigabit direct.
In WRITE 25 MB/s
The same via ftp, samba, afp.
Why this slow performance in read?
This is not network problem.
Thanks a lot.

PS: anyone that having backup of original partitions for restore stock fw and can pass to me? (i haven't do)

[fvdw]

It looks like a network issue, what is the size of the files you are reading, if it are many small files (like mp3's or jpg's) then the speed will be lower then with large files.

Normally you should achieve a read speed around 30 MB/s (for larger files), in any case bigger then write speed

Speed can also be influenced if you have media server activated like twonky, if that is indexing your media files it will affect speed of other applications

[Alfa809]

No network problem because i've tried attacching directly to pc with a cat6 cable.
A mac.
I've tred with 1 file of 2 gb.
With original fw was working correcty at full speed.

[fvdw]

Well I think it must be your Mac doing something slowing down the read speed. I have multiple nas devices running this firmware and all manage speeds higher then 25 MB/s. However I do not have mac myself so I can not test it on a Mac. I believe Jocko has a Mac so he can test if he sees the same problem

[Alfa809]

I've tried now with network ( wired and wifi ac) with 2 pc - 1 windows 7 and 1 windows 10.
I've the same result and slow performance in all tests.

[fvdw]

typical

this are test with a 340 MB file on my nas (5big2) running same firmware

read : 45 MB/s

read.JPG

write 29,4 MB/s

write.JPG

On a nwsp2 which is quite similar regarding performance compared to the cloudbox I get for read about 35 MB/s and write 20 MB/s
So my conclusion is it must be something on your side. Sorry that I can not help you better

[Alfa809]

Ok, i've tried attaching directly to a linux pc (cable direct 1-1) with same slow performance, so for me is not a network problem or a device problem (with original fw was working correctly).
Is possible to try to do a factory reset with this firmware preserving data in my shares? Or recharging fw preserving share content.
Thanks

[fvdw]

Are you familiar with Linux?

Then connect to the nas using a ssh client like putty.
User: root
Pasword: giveit2me

At the command line give the command

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ifconfig eth0

and post the output.

Ps. When you use putty you can copy ouput easily to clipboard by selecting the text using right mouse button

[Alfa809]

Yes i'm very familiar, i'm a technician.

before try copy:

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root@Pandora:/ # ifconfig eth0
eth0      Link encap:Ethernet  HWaddr 00:D0:4B:94:51:49 
          inet addr:192.168.0.45  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::2d0:4bff:fe94:5149/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:108064 errors:0 dropped:15 overruns:0 frame:0
          TX packets:122428 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:20612530 (19.6 MiB)  TX bytes:157919415 (150.6 MiB)
          Interrupt:11


after tried copy:

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root@Pandora:/ # ifconfig eth0
eth0      Link encap:Ethernet  HWaddr 00:D0:4B:94:51:49 
          inet addr:192.168.0.45  Bcast:192.168.0.255  Mask:255.255.255.0
          inet6 addr: fe80::2d0:4bff:fe94:5149/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:463965 errors:0 dropped:15 overruns:0 frame:0
          TX packets:668411 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:46728319 (44.5 MiB)  TX bytes:970960225 (925.9 MiB)
          Interrupt:11


i've also tried with web explorer with same result

memory:

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root@Pandora:/ # free
             total         used         free       shared      buffers
Mem:        250404       247388         3016            0         8960
-/+ buffers:             238428        11976
Swap:       524284            0       524284


thanks

[fvdw]

lets look in detail to your eth settings

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ethtool eth0