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Failed update Firmware to 18.2

Posted:
Tue May 23, 2023 1:09 pm
by mariofp
When trying to update to version 18.2 it fails with the following error:
Failed to connect to [http://plugout.net]
Error 200
I try manual firmware update, fail with the next error:
=> Firmware upgrade step 2 started:
Firmware package manually uploaded
Unpack firmware package...(please wait) Fail
Extract error : some files are missing
thanks!,
Re: Failed update Firmware to 18.2

Posted:
Wed May 24, 2023 8:04 pm
by fvdw
To update via internet your nas must have internet access.
You cannot manually upgrade to 18.2 as no package for that is available. Which package did you use?
Re: Failed update Firmware to 18.2

Posted:
Wed May 24, 2023 9:52 pm
by mariofp
Thanks for the reply, the NAS has access to the internet:
root@LacieNas.local /$ ping -c 4 plugout.net
PING plugout.net (213.186.33.24): 56 data bytes
64 bytes from 213.186.33.24: seq=0 ttl=55 time=30.755 ms
64 bytes from 213.186.33.24: seq=1 ttl=55 time=30.525 ms
64 bytes from 213.186.33.24: seq=2 ttl=55 time=30.621 ms
64 bytes from 213.186.33.24: seq=3 ttl=55 time=30.729 ms
The NAS firmware: fvdw-sl 18.1 (cloudbox), I tried upgrade with the fvdw-sl-18-2-patch05-10feb2022.
Re: Failed update Firmware to 18.2

Posted:
Thu May 25, 2023 8:05 am
by Jocko
Hi,
mariofp wrote:When trying to update to version 18.2 it fails with the following error:
Failed to connect to [http://plugout.net]
Error 200
This should mean you did not yet install a required patch. See
https://plugout.net/viewtopic.php?f=7&t=3532