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Login problem

Posted:
Sun Mar 13, 2022 5:13 pm
by tanoccb
Hi.
Can't login at the firmware interface page of my Lacie Cloudbox, it says everytime "Fail: Bad plugout account (could not login)", therefore can't download any package (was trying to install plex). Can login here without problema with same account.
Help :please
Thanks!
Re: Login problem

Posted:
Sun Mar 13, 2022 5:34 pm
by Jocko
Hi
I think the announcement title is explicit :pound
See:
viewtopic.php?f=28&t=3532
Re: Login problem

Posted:
Sun Mar 13, 2022 5:59 pm
by tanoccb
Hi, patch installed, nas rebooted.
But getting same login error. :sob
Re: Login problem

Posted:
Sun Mar 13, 2022 6:56 pm
by fvdw
Did you enter your login credentials in the webintetface?
System management>setup>firmware interface
Re: Login problem

Posted:
Sun Mar 13, 2022 7:12 pm
by Jocko
There is no Internet access on your NAS
According with our web server log, I detected no request from your nas since you downloaded the patch and when you posted your last message.
So check this point
Edit: in fact I detect no web request from your nas on today
Re: Login problem

Posted:
Mon Mar 14, 2022 6:42 am
by tanoccb
Ok, there was a DNS error in the LAN Setup tab.
Now I can succesful login, thank you very much