by Jocko » Thu Apr 05, 2018 6:38 pm
Hi
You get this error because the nas failed to login and try to download a file with the anonymous account (which is forbidden).
The same day as your attempts, other members succeeded to upgrade the firmware or to install an extra package. You used the IP 213.190.1xx.xxx and there is no rule to block this IP. So I assume previously you had issue with your password and you made several login attempts (in this case the nas can not login as long as the attempts cache is not cleared).
I cleaned the site database. So can you try again ?