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(Solved) Update Fimware don't work

PostPosted: Fri Dec 20, 2019 4:06 pm
by perruquard
Hello,

I will update the fvdw-sl 18.1 (2big2) to the fvdw-sl 18.2 automaticly but that's don't work.
I click on update firmware and that's turn but don't make anything.
Thank's for your help

Perruquard

Re: Update Fimware don,'t work

PostPosted: Fri Dec 20, 2019 5:10 pm
by fvdw
Your nas must be able to access internet. Is that the case?

Re: Update Fimware don,'t work

PostPosted: Fri Dec 20, 2019 5:30 pm
by perruquard
Thanks for your reply ! normaly yes but how I can be sur ?

Re: Update Fimware don,'t work

PostPosted: Fri Dec 20, 2019 7:19 pm
by Jocko
Hi

If you have a message that a new version 18.2 is available, then the nas has access to the Internet

If you do not have this message then that means no Internet access is available.

Anyhow there is an issue because at least on this case you should get the warning the nas failed to get the firmware update board

What you can try it is to install again version 18.1 (manual mode by downloading the files for version 18.1) and after upgrading to version 18.1 (with a reboot). Make a new attempt to update to version 18.2.

---edit---
It seems you succeeded later

Re: Update Fimware don,'t work

PostPosted: Fri Dec 20, 2019 7:30 pm
by perruquard
Hi,

I have change the fisrt DNS and that's work. Many thanks, have a nice evening

Re: (Solved) Update Fimware don't work

PostPosted: Fri Dec 20, 2019 7:33 pm
by Jocko
Ha

With a bad dns address you need to wait a long time (timeout I think around 2 min) to get a warning