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Issue on Firmware 18-2

PostPosted: Sat Oct 03, 2020 9:06 pm
by patmol12
Hello !
I'm having two weird issues :

1) When activating Time Machine on the NAS and setting it up on my MAC, it says I have no space available even though my HD is 2tb and there's nothing (yet) on it.

2) When activating NTP and clicking on save, I'm getting this error : could not update field :__FILE__, hwclock -w -u, err= 1

Any ideas ?

Thanks !

Re: Issue on Firmware 18-2

PostPosted: Sun Oct 04, 2020 6:26 am
by Jocko
Hi

I think both are known issue:

About hwclock message, I am sorry but I think your hardware clock is broken. More detail here (and also how to remove the warning) :https://plugout.net/viewtopic.php?f=26&p=31341#p31341

And surely, you have this issue about TM size: https://plugout.net/viewtopic.php?f=26&p=33348#p33348

Re: Issue on Firmware 18-2

PostPosted: Mon Oct 05, 2020 2:00 pm
by patmol12
Hello !
Thanks for pointing to the right ressources !

Do I have to run the TM Fix command directly on the NAS ? How ?

Thanks !

Re: Issue on Firmware 18-2

PostPosted: Mon Oct 05, 2020 2:40 pm
by Jocko
Hi

I assume you know how to get a shell session on a remote host as you are a mac user: from a Terminal session, run the command root@nasip (nasip is the IP of your nas), if you do not yet change the default root password, then you have to use 'giveit2me' as password.

From the shell session, do what I posted :
Hi

You have to run these commands:
Code: Select all
wget http://plugout.net/firm_version/fvdw-sl-18-2-TMsize-over-smb-31mar2020.tgz -O /tmp/fvdw-sl-18-2-TMsize-over-smb-31mar2020.tgz
tar -xf /tmp/fvdw-sl-18-2-TMsize-over-smb-31mar2020.tgz -C /etc/finc


and of course reboot the nas.

Re: Issue on Firmware 18-2

PostPosted: Mon Oct 05, 2020 8:16 pm
by patmol12
Alright will do ! :)

Other question, why adding a new disk and formatting specifically the new disk has emptied my whole NAS ? My share are still there but are now empty ..

Thanks!

Re: Issue on Firmware 18-2

PostPosted: Mon Oct 05, 2020 10:12 pm
by Jocko
Hi

On setup mode all data partitions are unmounted and all servers like samba, FTP,... are stopped.

So if you do not reboot the Nas (by clicking on the related button), you can not see your data

Re: Issue on Firmware 18-2

PostPosted: Mon Oct 05, 2020 11:13 pm
by patmol12
Well I did reboot but all the data is gone, only the shares names remains.


Envoyé de mon iPhone en utilisant Tapatalk

Re: Issue on Firmware 18-2

PostPosted: Tue Oct 06, 2020 6:57 am
by Jocko
Hi

maybe the firmware failed to remount the data partitions.

So post these outputs
Code: Select all
 grep 'boot_type"' /etc/inc/globals.inc
mount
ls -al /share/

Re: Issue on Firmware 18-2

PostPosted: Tue Oct 06, 2020 11:32 am
by patmol12
Hello, this is what I got :

root@fvdwsl-base:/ # ls -al /share/
total 12
drwxrwxr-x 3 root sys 4096 2018-01-01 12:00 .
drwxr-xr-x 23 root root 4096 2018-01-01 12:00 ..
drwxrwxr-x 7 root sys 4096 2020-10-05 16:41 1100


Also, When I'm looking at my NAS available space, it looks like it is all free space..

Thanks!

Re: Issue on Firmware 18-2

PostPosted: Tue Oct 06, 2020 12:24 pm
by Jocko
Thank you for this output but you did not post the others (and the main):
Code: Select all
grep 'boot_type"' /etc/inc/globals.inc
mount


According with your last post, you have built a raid (I assume a raid5). So if your data were on the single data volume, your data are not restored on the raid volume

Any how I need to know how you got your raid and at what step you "lost" your data

---edit---
I edited my post (text in red)