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Problems installing 17.0

PostPosted: Fri Aug 18, 2017 8:39 pm
by leone101
Hi, i installed succesfully 16.1 firmware and i installed patch 16.1 of 30 may before installing 17.0.
I tried first to install 17.0 with server procedure but after downloading it and opening it....failed, so i tried manual procedure downloading
fvdw-sl-17-0-console-firmware-upgrade-30may2017-2 and installing it......but after opening the file it returned me message : Fail, can not detect family type.
Did i forgot something? On patch page it report me that it was applyed.
Thanks

Re: Problems installing 17.0

PostPosted: Fri Aug 18, 2017 8:42 pm
by Jocko
Hi
leone101 wrote:Did i forgot something?
Yes :pound

I wonder why we wrote :scratch in the post:
! After installing the patch you must use no other patch before upgrading!
And you must reboot your NAS to be able to use the new upgrade menu without problems!

Re: Problems installing 17.0

PostPosted: Fri Aug 18, 2017 9:18 pm
by leone101
You were right! i thought the system already reboot but after rebooting installation succeded!
Thanks so much to your precious help

Re: Problems installing 17.0

PostPosted: Sat Aug 19, 2017 9:49 am
by Jocko
:-D
Nice, now I advice you to install the last roll-up patch available for version 17.0