Not able to install web-explorer

[perkin-elmer]

Hello guys, I have installed the fvdw firmware 16.1, but I am not able to install the web-explorer addon.
I get this message: "Mislukt: kan nieuwe versie niet downloaden, -99"
I also have to use an online hide IP website (smarthide) to get on your website.
can you help me out, because I like the web-explorer tool.
Thanks in advance

[Jocko]

Hi perkin-elmer,

I get this message: "Mislukt: kan nieuwe versie niet downloaden, -99"

That means your NAS failed to connect to plugout site and it is normal if you have also this issue

I also have to use an online hide IP website (smarthide) to get on your website.

So we just need to fix this last point.

I assume you use a static WAN IP.

Please to send a pm your IP or post at what time you tried to visit plugout with this IP
What is the returned error?

Note: for your information,

March 2014, Leaseweb was ranked in the top 31 world's worst hosts and networks based on malicious traffic it hosts.

I monitored these access from this provider and I have planned on the next spam attempt to block it (I already noticed from it several spam attempts)

[perkin-elmer]

Hi Jocko thanks for the reply. When I want to go to plugout.net I get a message 403 error. Restricted
I dont have an static ip adress on my home internet , also get the message 403 when use my mobile phone, using 4g.
I wil try to visit your website now with my phone 14:26
Grtz

[Jocko]

Hi

I am not sure to have identified the IP rules but I removed some of them.

So try from home to access to plugout with your ISP provider and see what happens

[perkin-elmer]

Hi, still not working I just looked and still this message: "Forbidden - You don't have permission to access / on this server."

[fvdw]

We had another user reporting same issue that he could not connect to the plugout server, but I cannot find that topic on this moment

[perkin-elmer]

Hi,
For me the problem is solved, I am able to connect,
Thanks for fixing the problem guys

[Jocko]

Hi perkin-elmer


You can instead thank Blurp21 who took the time to do the asked tests and be patient. Indeed as it was an issue on IP, tests could only be done on the user side...
Without Blurp21, the issue would be still here ;)

Not too nice your behaviour (as I waited a feedback from you since 22 October)