ddns not working

[Flight777]

Tried to set-up ddns, frist with dyndns and second attempt with dyns.cx but both do not work. DDNS worked perfect with the original nas firmware so I recon it is not a router/modem problem.

[Jocko]

Yes, the ddns service is not working. :?

After each period (step set in minute), the DDNS status is updated and the message must be of the form:

Code: Select all

Wednesday 09th of November 2011 05:33:26 PM,100.100.100.301

Which never happens.

First, the shell commandline looks correct and a message is displayed if I manualy simule the status update .

I think the problem is in the list of websites "whoisip" used to obtain the IP address.

This list was not updated since a long time, there may be a worry at this level and this bug must exist for several versions.

This evening I look if I can quickly find a solution otherwise the answer will be the next week because I have no free time on weekends. ;)

[Jocko]

A few additional tests allowed me to precise the problem.

This is a minor bug:
- The DDNS service works
and in case of IP change, your DNS is properly updated in the DDNS provider (tested with my dyndns account and of course after I disable the automatic update of my Internet Box! ;) )
- Only the update messages are not displayed in the lan setup menu!

In principle, this bug is old and affects all currently available versions.

So you can use this service and the bug will be fixed in the next release.

[Flight777]

Ok, thanks for the testing. I still don't get it to work however, my NAS has a fixed DHCP address and I filled out my details in the fvdw-sl LAN Set-up. But when I go to the address I get a not found error: http://vermeij.dyns.cx/
Again, this worked perfectly with the original firmware.

[Jocko]

Dyns.cx is not free so I can test with it. ;)

Try to test with dyndns (it works for me):
- Create your account and your host
- Change the lan setup menu to use that provider.
- If the period is set to 5, usually after 5 minutes, your host has been updated:
check up on the page [url]https://www.dyndns.com/account/services/hosts/
[/url]
If the host is updated, it's not a problem with DDNS.
So check your config
eg: port 80 is forwarded to the machine on which is installed your site etc ...)

[Flight777]

All checked but not working.... :( NAS says everything is ok, host is still ok because it is my IP and I've forwared the ports but it still not works (with both dns services). The only thing I want to be able to do is to access my NAS files from the outside, so I do not want to host a website etc.

[Jocko]

Sorry, but I don't understand well your problem and more details is best:

The only thing I want to be able to do is to access my NAS files from the outside

So you want to use the ftp server...
and with which tool you want to access to your files ?

host is still ok because it is my IP

So your host are updated on the provider?

I've forwared the ports but it still not works

What are your forwarded ports ?

---edit----
I looked at LaCie website and I think have identified your problem.

The feature "remote access" as described in the manual (http://manuals.lacie.com/en/manuals/ns2-nsmax/access2)does not work with our firmware for remote access.

However, you can have a remote access by enabling the ftp server and before carefully read the helpfile for settings.

[Flight777]

Hey,

Yes that is what I meant :) But I just tried the FTP option, still no luck. I've set everything as I should (or at least I think). See attached screenshots.

My NAS IP (within the network): 192.168.2.5
Our external IP: 77.171.152.68
Gateway IP: 192.168.2.254
Second router IP (is in bridge mode so does not have its own subnet): 192.168.2.1

Thanks for the help.

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[Jocko]

Few people succeed in have an Internet access to their FTP server at the first time ;)

To access your FTP server through two routers, you need to unlock ports on each router (20,21,1024-2100). (Do you make this ?)

You can also use the site http://www.t1shopper.com/tools/port-scan/ to see if your port 21 is open.

[Flight777]

Port is open, also according to the website you listed.. but I still cannot connect :(