New USB Disk Wont mount

[rafesl]

Hi,

For christmas from my wife I got one of these ( http://www.seagate.com/gb/en/external-h ... TBV3000200 )

But when I connected it, all I get is a load of messages as follows
"[ 1530.648362] hub 1-0:1.0: unable to enumerate USB device on port 1"

Is there anything magic I need to do to get it working? The dive is working ok on my windows box, but the connector on the back of the drive is somewhat unusual. It looks like two micro-usb connectors glued together side by side. so I'm assuming thats the issue. Its obviously "special" enough to cause problems.

[fvdw]

the usb port on the back side (= the side were the power on button is) of the nwsp2 is not for connecting an usb disk, it is for connecting the nwsp2 to an usb port of your pc.
If you want to use a usb disk on the nwsp2 you need to use the usb port on front side.

ps use as label for the usb-disk something without spaces or characters like " or '
The label is the name you can give for instance in windows.

[rafesl]

Hi,

I am using the port at the front.
I have the label set to something simple.

the connector I mentioned is viewable here
https://lh5.googleusercontent.com/-ZD2u ... AG1052.jpg
(I hope the link works anyway)

It says its a USB v3 device when connected to windows, can the Space2 handle that via v2?

Rafe

[Mijzelf]

Did you externally power that disk? USB3 can deliver *much* more power than USB2, so it's perfectly possible the disk runs fine buspowered on an USB3 port, and not on an USB2 port.

Further the disk should run just fine on USB2.

[fvdw]

that doesn't look as a usb v3 connector to me, but maybe the other side of the cable looks different

see more info here
http://en.wikipedia.org/wiki/USB_3.0

usb 3.0 is downwards comaptible to usb2.0 so yes the nwsp2 should be able to handle it. I used myself recently such a disc (verbatim) and no problems

[rafesl]

the other side looks as you would expect with the standard v3 blue usb looking thing.

I'll try connect it to a Linux VM / Linux boot pen drive tonight and see if I can get any useful info from that.

Rafe

[rafesl]

Ok,
So connected with a live cd Fedora and got the following

==============


Jan 2 16:50:59 localhost kernel: [ 797.043455] usb 1-1.1: new high-speed USB device number 4 using ehci-pci
Jan 2 16:50:59 localhost kernel: [ 797.189341] usb 1-1.1: New USB device found, idVendor=0bc2, idProduct=3320
Jan 2 16:50:59 localhost kernel: [ 797.189347] usb 1-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Jan 2 16:50:59 localhost kernel: [ 797.189351] usb 1-1.1: Product: Expansion Desk
Jan 2 16:50:59 localhost kernel: [ 797.189353] usb 1-1.1: Manufacturer: Seagate
Jan 2 16:50:59 localhost kernel: [ 797.189355] usb 1-1.1: SerialNumber: BLAHBLAHBLAH
Jan 2 16:50:59 localhost kernel: [ 797.189922] scsi9 : usb-storage 1-1.1:1.0
Jan 2 16:50:59 localhost mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Jan 2 16:50:59 localhost mtp-probe: bus: 1, device: 4 was not an MTP device
Jan 2 16:51:00 localhost kernel: [ 798.191465] scsi 9:0:0:0: Direct-Access Seagate Expansion Desk 0711 PQ: 0 ANSI: 6
Jan 2 16:51:00 localhost kernel: [ 798.191842] sd 9:0:0:0: Attached scsi generic sg4 type 0
Jan 2 16:51:00 localhost kernel: [ 798.195528] sd 9:0:0:0: [sdd] Spinning up disk...
Jan 2 16:51:10 localhost kernel: [ 799.195732] ..........ready
Jan 2 16:51:10 localhost kernel: [ 808.229262] sd 9:0:0:0: [sdd] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Jan 2 16:51:10 localhost kernel: [ 808.248522] sd 9:0:0:0: [sdd] Write Protect is off
Jan 2 16:51:10 localhost kernel: [ 808.249624] sd 9:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Jan 2 16:51:10 localhost kernel: [ 808.250470] sd 9:0:0:0: [sdd] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Jan 2 16:51:10 localhost kernel: [ 808.281446] sdd: sdd1
Jan 2 16:51:10 localhost kernel: [ 808.282804] sd 9:0:0:0: [sdd] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB)
Jan 2 16:51:10 localhost kernel: [ 808.284803] sd 9:0:0:0: [sdd] Attached SCSI disk
Jan 2 16:51:11 localhost kernel: [ 808.846351] vmap allocation for size 98304 failed: use vmalloc=<size> to increase size.
Jan 2 16:51:11 localhost kernel: [ 808.846355] vmalloc: allocation failure: 90939 bytes
Jan 2 16:51:11 localhost kernel: [ 808.846356] modprobe: page allocation failure: order:0, mode:0xd2
Jan 2 16:51:11 localhost kernel: [ 808.846365] Pid: 2342, comm: modprobe Tainted: G D 3.9.5-301.fc19.i686 #1
Jan 2 16:51:11 localhost kernel: [ 808.846366] Call Trace:
Jan 2 16:51:11 localhost kernel: [ 808.846372] [<c04fd43d>] warn_alloc_failed+0xad/0xf0
Jan 2 16:51:11 localhost kernel: [ 808.846374] [<c0527ee1>] __vmalloc_node_range+0x161/0x1d0
Jan 2 16:51:11 localhost kernel: [ 808.846376] [<c0527fa4>] __vmalloc_node+0x54/0x60
Jan 2 16:51:11 localhost kernel: [ 808.846379] [<c049a015>] ? copy_module_from_fd.isra.46+0x85/0x160
Jan 2 16:51:11 localhost kernel: [ 808.846380] [<c0528010>] vmalloc+0x30/0x40
Jan 2 16:51:11 localhost kernel: [ 808.846382] [<c049a015>] ? copy_module_from_fd.isra.46+0x85/0x160
Jan 2 16:51:11 localhost kernel: [ 808.846384] [<c049a015>] copy_module_from_fd.isra.46+0x85/0x160
Jan 2 16:51:11 localhost kernel: [ 808.846386] [<c049d858>] sys_finit_module+0x48/0xb0
Jan 2 16:51:11 localhost kernel: [ 808.846389] [<c0510f8b>] ? vm_mmap_pgoff+0x7b/0xa0
Jan 2 16:51:11 localhost kernel: [ 808.846392] [<c04b1384>] ? __audit_syscall_entry+0x94/0xe0
Jan 2 16:51:11 localhost kernel: [ 808.846394] [<c097de4d>] sysenter_do_call+0x12/0x28
Jan 2 16:51:11 localhost kernel: [ 808.846395] Mem-Info:
Jan 2 16:51:11 localhost kernel: [ 808.846396] DMA per-cpu:
Jan 2 16:51:11 localhost kernel: [ 808.846397] CPU 0: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846398] CPU 1: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846399] CPU 2: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846400] CPU 3: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846401] CPU 4: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846401] CPU 5: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846402] CPU 6: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846403] CPU 7: hi: 0, btch: 1 usd: 0
Jan 2 16:51:11 localhost kernel: [ 808.846404] Normal per-cpu:
Jan 2 16:51:11 localhost kernel: [ 808.846405] CPU 0: hi: 186, btch: 31 usd: 81
Jan 2 16:51:11 localhost kernel: [ 808.846406] CPU 1: hi: 186, btch: 31 usd: 48
Jan 2 16:51:11 localhost kernel: [ 808.846406] CPU 2: hi: 186, btch: 31 usd: 157
Jan 2 16:51:11 localhost kernel: [ 808.846407] CPU 3: hi: 186, btch: 31 usd: 45
Jan 2 16:51:11 localhost kernel: [ 808.846408] CPU 4: hi: 186, btch: 31 usd: 175
Jan 2 16:51:11 localhost kernel: [ 808.846409] CPU 5: hi: 186, btch: 31 usd: 165
Jan 2 16:51:11 localhost kernel: [ 808.846409] CPU 6: hi: 186, btch: 31 usd: 166
Jan 2 16:51:11 localhost kernel: [ 808.846410] CPU 7: hi: 186, btch: 31 usd: 79
Jan 2 16:51:11 localhost kernel: [ 808.846411] HighMem per-cpu:
Jan 2 16:51:11 localhost kernel: [ 808.846412] CPU 0: hi: 186, btch: 31 usd: 138
Jan 2 16:51:11 localhost kernel: [ 808.846412] CPU 1: hi: 186, btch: 31 usd: 119
Jan 2 16:51:11 localhost kernel: [ 808.846413] CPU 2: hi: 186, btch: 31 usd: 120
Jan 2 16:51:11 localhost kernel: [ 808.846414] CPU 3: hi: 186, btch: 31 usd: 143
Jan 2 16:51:11 localhost kernel: [ 808.846415] CPU 4: hi: 186, btch: 31 usd: 159
Jan 2 16:51:11 localhost kernel: [ 808.846415] CPU 5: hi: 186, btch: 31 usd: 101
Jan 2 16:51:11 localhost kernel: [ 808.846416] CPU 6: hi: 186, btch: 31 usd: 153
Jan 2 16:51:11 localhost kernel: [ 808.846417] CPU 7: hi: 186, btch: 31 usd: 28
Jan 2 16:51:11 localhost kernel: [ 808.846419] active_anon:151685 inactive_anon:708 isolated_anon:0
Jan 2 16:51:11 localhost kernel: [ 808.846419] active_file:39212 inactive_file:413954 isolated_file:0
Jan 2 16:51:11 localhost kernel: [ 808.846419] unevictable:0 dirty:9 writeback:0 unstable:0
Jan 2 16:51:11 localhost kernel: [ 808.846419] free:268418 slab_reclaimable:9103 slab_unreclaimable:8670
Jan 2 16:51:11 localhost kernel: [ 808.846419] mapped:30353 shmem:991 pagetables:1169 bounce:0
Jan 2 16:51:11 localhost kernel: [ 808.846419] free_cma:0
Jan 2 16:51:11 localhost kernel: [ 808.846424] DMA free:6452kB min:24kB low:28kB high:36kB active_anon:0kB inactive_anon:0kB active_file:0kB inactive_file:0kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:15984kB managed:5792kB mlocked:0kB dirty:0kB writeback:0kB mapped:0kB shmem:0kB slab_reclaimable:0kB slab_unreclaimable:16kB kernel_stack:0kB pagetables:0kB unstable:0kB bounce:0kB free_cma:0kB writeback_tmp:0kB pages_scanned:0 all_unreclaimable? no
Jan 2 16:51:11 localhost kernel: [ 808.846424] lowmem_reserve[]: 0 804 3489 3489
Jan 2 16:51:11 localhost kernel: [ 808.846429] Normal free:497664kB min:3612kB low:4512kB high:5416kB active_anon:0kB inactive_anon:0kB active_file:34992kB inactive_file:222656kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:888824kB managed:823684kB mlocked:0kB dirty:36kB writeback:0kB mapped:4kB shmem:0kB slab_reclaimable:36412kB slab_unreclaimable:34664kB kernel_stack:3112kB pagetables:0kB unstable:0kB bounce:0kB free_cma:0kB writeback_tmp:0kB pages_scanned:0 all_unreclaimable? no
Jan 2 16:51:11 localhost kernel: [ 808.846429] lowmem_reserve[]: 0 0 21482 21482
Jan 2 16:51:11 localhost kernel: [ 808.846433] HighMem free:569556kB min:512kB low:3528kB high:6544kB active_anon:606740kB inactive_anon:2832kB active_file:121856kB inactive_file:1433160kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:2749720kB managed:2749720kB mlocked:0kB dirty:0kB writeback:0kB mapped:121408kB shmem:3964kB slab_reclaimable:0kB slab_unreclaimable:0kB kernel_stack:0kB pagetables:4676kB unstable:0kB bounce:0kB free_cma:0kB writeback_tmp:0kB pages_scanned:0 all_unreclaimable? no
Jan 2 16:51:11 localhost kernel: [ 808.846434] lowmem_reserve[]: 0 0 0 0
Jan 2 16:51:11 localhost kernel: [ 808.846436] DMA: 3*4kB (UM) 1*8kB (M) 2*16kB (UM) 2*32kB (M) 3*64kB (UM) 2*128kB (UM) 3*256kB (UM) 0*512kB 1*1024kB (U) 2*2048kB (UM) 0*4096kB = 6452kB
Jan 2 16:51:11 localhost kernel: [ 808.846443] Normal: 7*4kB (UEM) 0*8kB 9*16kB (UE) 3*32kB (UE) 3*64kB (UM) 2*128kB (UE) 2*256kB (EM) 5*512kB (UEM) 2*1024kB (EM) 2*2048kB (UE) 119*4096kB (MR) = 497356kB
Jan 2 16:51:11 localhost kernel: [ 808.846450] HighMem: 9*4kB (UM) 7*8kB (UM) 17*16kB (UM) 69*32kB (UM) 49*64kB (M) 26*128kB (UM) 4*256kB (UM) 3*512kB (M) 1*1024kB (M) 0*2048kB 136*4096kB (MR) = 569676kB
Jan 2 16:51:11 localhost kernel: [ 808.846457] 454177 total pagecache pages
Jan 2 16:51:11 localhost kernel: [ 808.846457] 0 pages in swap cache
Jan 2 16:51:11 localhost kernel: [ 808.846458] Swap cache stats: add 0, delete 0, find 0/0
Jan 2 16:51:11 localhost kernel: [ 808.846459] Free swap = 0kB
Jan 2 16:51:11 localhost kernel: [ 808.846460] Total swap = 0kB
Jan 2 16:51:11 localhost kernel: [ 808.850382] 915455 pages RAM
Jan 2 16:51:11 localhost kernel: [ 808.850384] 689154 pages HighMem
Jan 2 16:51:11 localhost kernel: [ 808.850385] 13468 pages reserved
Jan 2 16:51:11 localhost kernel: [ 808.850385] 703481 pages shared
Jan 2 16:51:11 localhost kernel: [ 808.850386] 531946 pages non-shared
Jan 2 16:51:14 localhost kernel: [ 812.327802] vmap allocation for size 98304 failed: use vmalloc=<size> to increase size.
Jan 2 16:51:14 localhost kernel: [ 812.327806] vmalloc: allocation failure: 90939 bytes
Jan 2 16:51:14 localhost kernel: [ 812.327808] modprobe: page allocation failure: order:0, mode:0xd2
Jan 2 16:51:14 localhost kernel: [ 812.327811] Pid: 2344, comm: modprobe Tainted: G D 3.9.5-301.fc19.i686 #1
Jan 2 16:51:14 localhost kernel: [ 812.327813] Call Trace:

[rafesl]

dont know if this has anything to do with it positive or negative but...

root@moviestore:/ # lsusb
unable to initialize libusb: -99

[Jocko]

Hi rafesl,

No, lsusb is no longer supported in the newer linux kernels and not yet adapted until today

You must use this commmand /usr/bin/usb-devices

[rafesl]

thanks for that...
been too long away from H/W support... S/W dev dont need to know that :-)

===
root@moviestore:/ # /usr/bin/usb-devices

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=03.09
S: Manufacturer=Linux 3.9.5 ehci_hcd
S: Product=Marvell Orion EHCI
S: SerialNumber=orion-ehci.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

===
nothing useful there though.