Shutting down

[prydeson]

My old Lacie 5Big doesn't shutdown anymore with fvdw-sl firmware. From the interface I select shutdown, then it starts a fan and doesn't stop ever. So I just "plug out" :-D the power. Is this common?

[Jocko]

Hi


No it is not the expected behaviour... What firmware version do you have on your nas ?

[prydeson]

fvdw-sl firmware version 18-3. fvdw-sl-console-6-18-3-26feb2024-32bits

It's working perfectly since 6 months. But I only had 4 disks installed. I rebuilt the RAID with 5 disks and had to reboot multiple times, so I realized this.

Is there any log which could help identify the issue?

[Jocko]

OK

If you do not yet installed it, you have to install the roll-up patch for version 18-3 (here : https://plugout.net/viewtopic.php?f=7&t=3773#p39925)

After installing and nas restarted, openning a shell window

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debugon
echo > /var/log/messages

Then try to shutdown the nas from the firmware web interface

if the nas do not stop, still from the shell window, do

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cat /var/log/messages
ps auxf

Post the output

Later to remove the debug mode, run the command

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debugoff

[prydeson]

OK
If you do not yet installed it, you have to install the roll-up patch for version 18-3 (here : https://plugout.net/viewtopic.php?f=7&t=3773#p39925)

Done.

After installing and nas restarted, openning a shell window

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debugon
echo > /var/log/messages

Then try to shutdown the nas from the firmware web interface
if the nas do not stop, still from the shell window, do

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cat /var/log/messages
ps auxf

Done. The NAS went in "Standby mode" and disconnected my SSH session. I removed the power, then turned it on again. This is the log:

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Dec 19 09:18:57 (5big1) syslog.info syslogd started: BusyBox v1.21.0
Dec 19 09:19:07 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/bin/lsscsi -t
Dec 19 09:19:07 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/bin/lsscsi -t
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sda8
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdb8
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdc8
Dec 19 09:19:10 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdd8
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sde8
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l
Dec 19 09:19:11 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sda
Dec 19 09:19:13 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sda
Dec 19 09:19:15 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sda
Dec 19 09:19:15 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sda
Dec 19 09:19:15 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cat /sys/block/sda/sda8/size
Dec 19 09:19:15 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sda8
Dec 19 09:19:15 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdb
Dec 19 09:19:16 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdb
Dec 19 09:19:18 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdb
Dec 19 09:19:18 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdb
Dec 19 09:19:18 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cat /sys/block/sdb/sdb8/size
Dec 19 09:19:18 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdb8
Dec 19 09:19:18 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdc
Dec 19 09:19:20 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdc
Dec 19 09:19:21 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdc
Dec 19 09:19:21 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdc
Dec 19 09:19:21 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cat /sys/block/sdc/sdc8/size
Dec 19 09:19:22 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdc8
Dec 19 09:19:22 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdd
Dec 19 09:19:23 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sdd
Dec 19 09:19:25 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdd
Dec 19 09:19:25 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdd
Dec 19 09:19:25 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cat /sys/block/sdd/sdd8/size
Dec 19 09:19:25 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sdd8
Dec 19 09:19:25 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sde
Dec 19 09:19:26 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/smartctl -a /dev/sde
Dec 19 09:19:27 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sde
Dec 19 09:19:27 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sde
Dec 19 09:19:27 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cat /sys/block/sde/sde8/size
Dec 19 09:19:27 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --examine --brief /dev/sde8
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/blkid -o value -s TYPE /dev/md0
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/e2label /dev/md0
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/mdadm --detail /dev/md0
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdb
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdc
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sdd
Dec 19 09:19:28 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/fdisk -l /dev/sde
Dec 19 09:19:29 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/usr/sbin/blkid -o value -s TYPE /dev/md0
Dec 19 09:19:35 (5big1) user.info noflushd: noflushd 2.8 fvdw version 18 jun 2015 started
Dec 19 09:19:36 (5big1) daemon.err nmbd[1576]: [2025/12/19 09:19:36.410220,  0] ../../lib/util/become_daemon.c:135(daemon_ready)
Dec 19 09:19:36 (5big1) daemon.err nmbd[1576]:   daemon_ready: daemon 'nmbd' finished starting up and ready to serve connections
Dec 19 09:19:40 (5big1) daemon.err smbd[1579]: [2025/12/19 09:19:40.144037,  0] ../../lib/util/become_daemon.c:135(daemon_ready)
Dec 19 09:19:40 (5big1) daemon.err smbd[1579]:   daemon_ready: daemon 'smbd' finished starting up and ready to serve connections
Dec 19 09:19:41 (5big1) auth.info passwd: Password for dummy changed by root
Dec 19 09:19:41 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/usr/htdocs ; USER=root ; COMMAND=/usr/bin/smbpasswd -a -s dummy
Dec 19 09:19:43 (5big1) user.info discoverd: fvdw-sl discoverd vs 11oct19 daemon started
Dec 19 09:19:43 (5big1) user.info discoverd: discoverd uses ip: 192.168.0.2 and mac address 00d04b872ec9
Dec 19 09:19:43 (5big1) local0.warn API[2025/12/19 09:19:43] nasapi.inc(36)[1606]: nasapi: lock time = 0
Dec 19 09:19:44 (5big1) local0.warn API[2025/12/19 09:19:44] nasapi.inc(49)[1606]: calling 'mrvlDropbearStart'
Dec 19 09:19:44 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/chmod 777 /rw_fs/.ssh
Dec 19 09:19:44 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/chmod 700 /rw_fs/.ssh
Dec 19 09:19:44 (5big1) authpriv.info dropbear[1627]: Running in background
Dec 19 09:19:44 (5big1) authpriv.notice sudo:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/ps -ef
Dec 19 09:19:44 (5big1) local0.warn API[2025/12/19 09:19:44] nasapi.inc(513)[1606]: mrvlDropbearStart Return Code: 0
Dec 19 09:19:45 (5big1) local0.warn API[2025/12/19 09:19:45] nasapi.inc(36)[1643]: nasapi: lock time = 0
Dec 19 09:19:45 (5big1) local0.warn API[2025/12/19 09:19:45] nasapi.inc(49)[1643]: calling 'mrvlNfsRestart 0'
Dec 19 09:19:45 (5big1) local0.warn API[2025/12/19 09:19:45] nasapi.inc(513)[1643]: mrvlNfsRestart Return Code:
Dec 19 09:19:45 (5big1) user.info hostd: host daemon V2 started
Dec 19 09:19:46 (5big1) user.info hostd: updating hosts file, next update in 7200 seconds when disk remains active
Dec 19 09:19:55 (5big1) daemon.err nmbd[1703]: [2025/12/19 09:19:55.054820,  0] ../../lib/util/become_daemon.c:135(daemon_ready)
Dec 19 09:19:55 (5big1) daemon.err nmbd[1703]:   daemon_ready: daemon 'nmbd' finished starting up and ready to serve connections
Dec 19 09:19:57 (5big1) daemon.err smbd[1710]: [2025/12/19 09:19:57.215350,  0] ../../lib/util/become_daemon.c:135(daemon_ready)
Dec 19 09:19:57 (5big1) daemon.err smbd[1710]:   daemon_ready: daemon 'smbd' finished starting up and ready to serve connections
Dec 19 09:20:02 (5big1) local0.warn API[2025/12/19 09:20:02] nasapi.inc(36)[1875]: nasapi: lock time = 0
Dec 19 09:20:02 (5big1) local0.warn API[2025/12/19 09:20:02] nasapi.inc(49)[1875]: calling 'mrvlGetLanguage'
Dec 19 09:20:02 (5big1) local0.warn API[2025/12/19 09:20:02] nasapi.inc(513)[1875]: mrvlGetLanguage Return Code: en
Dec 19 09:20:02 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global ; USER=root ; COMMAND=/bin/ps -ef
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(36)[1572]: nasapi: lock time = 0
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(49)[1572]: calling 'mrvlGetMainSystemData'
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(510)[1572]: mrvlGetMainSystemData Return Code: Array():system => Array()...
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(36)[1572]: nasapi: lock time = 0
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(49)[1572]: calling 'mrvlGetDateTimeStr'
Dec 19 09:20:03 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global ; USER=root ; COMMAND=/bin/date +%B %e, %Y %r
Dec 19 09:20:03 (5big1) local0.warn API[2025/12/19 09:20:03] nasapi.inc(513)[1572]: mrvlGetDateTimeStr Return Code: December 19, 2025 09:20:03 AM
Dec 19 09:20:03 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global ; USER=root ; COMMAND=/bin/ps -ef
Dec 19 09:20:04 (5big1) local0.warn API[2025/12/19 09:20:04] nasapi.inc(36)[1875]: nasapi: lock time = 0
Dec 19 09:20:04 (5big1) local0.warn API[2025/12/19 09:20:04] nasapi.inc(49)[1875]: calling 'mrvlGetVolumeSummary'
Dec 19 09:20:04 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global2 ; USER=root ; COMMAND=/bin/df
Dec 19 09:20:04 (5big1) local0.warn API[2025/12/19 09:20:04] nasapi.inc(510)[1875]: mrvlGetVolumeSummary Return Code: Array():total => 1850.50390625...
Dec 19 09:20:04 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global2 ; USER=root ; COMMAND=/bin/ps -eo cmd
Dec 19 09:20:04 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global2 ; USER=root ; COMMAND=/usr/bin/test -f /direct-usb/disk.image.1
Dec 19 09:20:04 (5big1) authpriv.notice sudo:   nobody : TTY=unknown ; PWD=/usr/htdocs/global2 ; USER=root ; COMMAND=/bin/ps -ef
Dec 19 09:20:17 (5big1) authpriv.info dropbear[1906]: Child connection from 192.168.0.5:5021
Dec 19 09:20:21 (5big1) authpriv.notice dropbear[1906]: Password auth succeeded for 'root' from 192.168.0.5:5021


Does this tell you anything?

[Jocko]

Hi

Indeed, the nas did not perform a shutdown but a rebooting; What you posted is information from boot sequence and not from the shutdown sequence (which is deleted by the rebooting).

From the shutdown/restart menu, I assume you click on the first button to shutdown the nas (Please to confirm that)

And please to post

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ls -al /sbin/rebootd-spd
ls -al /sbin/standbyd-spd