HELP. big5 issue... no Data after sync

HELP. big5 issue... no Data after sync

Postby stieller » Tue Apr 26, 2016 1:40 am

Hi everyone.
I'm hoping someone can help me.
I have a Lacie Big 5 NAS with 4 x 3tb hard disks.
It started to play up 2 days ago and a drive failed and asked to be replaced.
I put a new drive in and it began to sync.
Once the sync had finished, The system reported clean but i no longer had a volume or folders, the hard disks say they are all available space.
i could no longer see my files or mount the volumes.
It is in "SimplyRaid" which Laciesupkort says is RAID 5
heres the log
2016-04-19 02:45:09 - The RAID array is clean
2016-04-19 02:45:05 - The drive in slot 4 is clean
2016-04-19 02:45:05 - The drive in slot 2 is clean
2016-04-19 02:45:04 - The drive in slot 3 is clean
2016-04-19 02:45:03 - The drive in slot 1 is clean
2016-04-18 11:14:03 - The RAID array is synchronizing
2016-04-18 11:13:57 - The drive in slot 2 is synchronizing
2016-04-18 11:13:46 - The drive in slot 4 is synchronizing
2016-04-18 11:13:45 - The drive in slot 3 is synchronizing
2016-04-18 11:13:44 - The drive in slot 1 is synchronizing
2016-04-18 11:11:53 - The drive in slot 2 is new
2016-04-18 10:48:55 - The drive in slot 2 is missing
2016-04-18 10:40:19 - The RAID array is degraded

It appears as though all my data is gone? is this correct ?
Is there a way to recover or access my old files?

i can no longer mount the device as the previous "shares" aren't there anymore... its as if it was first set up..But when it was first set up i had an admin folder.. i don't even have that anymore
I'm hoping the data is still there and for whatever reason it just thinks they are not

Someone suggested i use SSD and access via terminal and see if my data is there?
I don't know how to do this...

help..
stieller
 
Posts: 1
Joined: Tue Apr 26, 2016 1:35 am

Re: HELP. big5 issue... no Data after sync

Postby Jocko » Wed Apr 27, 2016 10:48 am

Hi stieller,

Do you download fvdw-sl console to get a telnet access on your 5big ?
viewtopic.php?f=7&t=2691
Jocko
Site Admin - expert
 
Posts: 11358
Joined: Tue Apr 12, 2011 4:48 pm
Location: Orleans, France


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