Which kernel are you using? If it is 4.14.133-1 then this a known issue caused by missing code in kernel setup to enable usb power.
I assume you use fvdw-sl-18-1 or 18-2. In that case you should have above mentioned kernel.
Attached a patched kernel (extract the zip file).
You can test by using fvdw-sl console and using the feature load and start external kernel.
To do that put the file in the tftp folder of the fvdw-sl console switch of your nas and start fvdw-sl console and select appropiate action
If you are happy with it you can install on your firmware disk
Put the (extracted) file in the schared folder fvdw
Connent via ssh to your nas
change to fvdw folder
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cd /direct-usb/fvdw
write the kernel to the correct partition.
CAUTION !! be sure that you write the kernel to /dev/sda6 (using wrong partition will make you nas firmware non functional or destroy your data stored on your nas)
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dd if=UIMAGE-414133-KIRKWOOD-2 of=/dev/sda6
Now the new kernel will be loaded at next boot
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