Windows unable to see files in NAS RAID5 Volume

[Kippara]

My "Backup" folder in windows10 Pro shows "This folder is empty".
My 5Big2 fvdw RAID5 Backup Volume is showing 4.7T free out of 7.4T
CLI via telnet shows the following.

root@Backup-NAS:/ # cat /proc/mounts
/dev/sda2 / ext3 rw,noatime,data=ordered 0 0
none /proc proc rw,noatime 0 0
none /sys sysfs rw,noatime 0 0
none /dev/pts devpts rw,noatime,mode=600,ptmxmode=000 0 0
/dev/sda5 /rw_fs ext3 rw,noatime,data=ordered 0 0
tmpfs /rw_fs/tmp/usr/var tmpfs rw,noatime,size=5000k 0 0
nfsd /proc/fs/nfsd nfsd rw,noatime 0 0
/dev/md0 /share/1100 ext4 rw,noatime,nodelalloc,stripe=512,data=ordered 0 0
/dev/root /lacie-boot ext3 rw,relatime,data=ordered 0 0


root@Backup-NAS:/ # df -aTh
Filesystem Type Size Used Avail Use% Mounted on
/dev/sda2 ext3 488M 147M 337M 31% /
none proc 0 0 0 - /proc
none sysfs 0 0 0 - /sys
none devpts 0 0 0 - /dev/pts
/dev/sda5 ext3 740M 1.8M 731M 1% /rw_fs
tmpfs tmpfs 4.9M 128K 4.8M 3% /rw_fs/tmp/usr/var
nfsd nfsd 0 0 0 - /proc/fs/nfsd
/dev/md0 ext4 7.3T 2.6T 4.7T 36% /share/1100
/dev/root ext3 488M 147M 337M 31% /lacie-boot
root@Backup-NAS:/ #

Can you suggest remedial action to fix this please?

[Kippara]

PS - All shares are public without passwords

[fvdw]

CLI via telnet shows

I assume you mean via ssh as there is no telnet server running in the firmware unless you installed it yourself.

Anyhow when you are at the command line prompt what does the following command tell you?

Code: Select all

ls -al /share/1100

[Kippara]

SSH not Telnet, my error. Of course your assumption is correct

Code: Select all

root@Backup-NAS:/ # ls -al /share/1100
total 48
drwxrwxr-x   9 root sys   4096 2021-12-27 06:14 .
drwxrwxr-x   3 root sys   4096 2022-01-03 08:50 ..
drwxrwxrwx   2 root root  4096 2021-12-27 06:14 Backups
drwxrwxrwx   6 root root  4096 2022-01-03 08:40 fvdw
drwx------   2 root root 16384 2020-08-10 07:52 lost+found
drwxrwxrwx   2 root root  4096 2020-08-13 15:31 minidlna
drwxrwxrwx   2 root root  4096 2021-08-02 13:00 Movies
drwxrwxrwx   2 root root  4096 2020-08-13 15:31 mpd
drwxrwxrwx  14 root root  4096 2021-07-19 12:23 rmac
root@Backup-NAS:/ #

There are only two shares showing on the WEB interface - Backups and fvdw. Is this just a case of adding the rmac share?

[fvdw]

mpd and minidlna are system shares.
Movies and rmac you can add.
Please also give output of

Code: Select all

ls -al /share/1100/Backups

[Kippara]

root@Backup-NAS:/share/1100 # ls -al /share/1100/Backups
total 8
drwxrwxrwx 2 root root 4096 2021-12-27 06:14 .
drwxrwxr-x 9 root sys 4096 2022-01-03 21:34 ..

Both Backups and Movies directories are empty. Perhaps I should delete them.
The important one was rmac which appears to be completely restored.
The blackouts have wreaked a considerable amount of havoc. All data on our office NAS was lost but fortunately it was backed up to the Backup NAS which we now have access to. The utilities you provide were invaluable and simple to work with. The firmware and the support you provide are first class unlike your counterparts where lip service is the standard.
Thanks again.
PS. I think I will invest in a much bigger UPS.

[fvdw]

yes Backups seems to be empty, notice the dat that this directory was created.

rwxrwxrwx 2 root root 4096 2021-12-27 06:14 Backups

So created on 27 dec 2021, appartently no files have been written to this folder since then or they are deleted.

Thank you for your compliments much appreciated :-D , also for your extra donation. Glad to hear that you could retrieve your important data.

PS. Its always good to invest in a psu if your buisness relies on the data stored on your pc.

[Jocko]

PS - All shares are public without passwords

hi
This may be why you see nothing with Windows 10 if the guest account is not enabled (by default is not )
To valid this idea you may create a private share and from your windows laptop connect to it with the allowed user account. Then checks if you see now the share content on the other shares.

[Jocko]

More details here:
viewtopic.php?f=9&t=3169&start=30#p31116